Items dispatched by pretaportobello are sent using UK Royal Mail, and may require a signature on delivery.
CHRISTMAS DELIVERY & RETURNS
Make sure you get your delivery in time for Christmas. Click here for the last posting dates before the big day. We've extended our Returns Policy for Christmas 2014. Orders placed from 17 November 2014 can be returned up until 19 January 2015 and are subject to our returns policy.
For the UK
Saver delivery £3.25 (2-5 working days)
Guaranteed next working day £6.00 (for orders placed before 2pm)
Haven't made the 2pm same-day dispatch cut-off point? Call us on 023 455348 and we will still try to process your order that day.
Standard: up to 3-5 working days £8.00
For USA and the rest of the world
Standard: up to 5-10 working days £12.00
Returns and Exchanges
If you are not satisfied with your purchase, return it within 21 days of receipt for a refund for the item, less the original delivery charge. All returns must be in their original condition with the pret a portobello tag in tact, and complete with all original packaging. Refunds cannot be given for pierced earrings, beauty products underwear or hosiery (unless it has not been opened).
The cost of returns is the responsibility of the customer, however pretaportobello offers free UK exchanges for customers wishing to exchange an item for a different size or colour, subject to stock availability.
See our Delivery and Returns Policy
for full details.