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Become a Seller FAQ

If I fill in the application form to sell online with pretaportobello’s MarketSpace, am I obliged to join?

No. This is simply a way to let us know about your products, and for us to ensure your brand and products will fit well under the pretaportobello umbrella.

What type of sellers do you accept on MarketSpace?

If you’re a brand or company that designs, makes or customises your own clothing, jewellery or accessories, and you think that your products would fit well amongst the pretaportobello offering, get in touch!

Do you accept products that are not new/vintage?

We welcome vintage sellers (provided your items are authentic vintage as opposed to last season high street brands). In fact, vintage traders will appear in both MarketSpace and the Vintage Section of the website.

What does it cost to become a trader on MarketSpace?

Unlike many other sites, we do not charge a one-off joining fee. You just pay £20 subscription per month; plus a 15% commission on the products you sell.

Do I have to pay an annual membership renewal fee or product listing fees?

No. We do not charge an annual fee, and there no charges to list products.

Do I need to have my own website selling to customers?

No! That’s why MarketSpace is here. You list your products on our platform, we do the selling, and you post your products out to customers when they are sold. We pay you for all sales on a monthly basis.

How long does it take to hear back once I’ve applied?

We’re a small team, so things do get busy. We aim to get back to applicants within a week, but do feel free to chase us after this period if you haven’t heard back. We don’t mind a gentle nudge!

Can you review my application without photographs of my products?

No we cannot. We need to see a selection of the items you intend to sell on MarketSpace so that we can vet applicants to ensure brand fit. We cannot accept any applications without photos.

Why do you have an application process? Why can’t I just start selling like on other sites?

Ever looked on some websites where there are thousands of different types and styles products, you don’t even know where to start looking? We don’t want to overcrowd or overwhelm our customers. MarketSpace is a specially curated part of pretaportobello, where our customers know they’re going to find something special. If your application is unsuccessful, it doesn’t mean there is something wrong with your products, simply that they currently don’t fit with the style of product or the pretaportobello brand. As our site is constantly evolving, feel free to re-apply in due course when you update your product selection.

What if I have applied before?

If you have applied before but have been unsuccessful, but now have a new selection of products, please feel free to resubmit your application. Make sure you include different photos to your initial application or include a link to any new items so we can reassess your brand.

Is it easy to sell my products on MarketSpace?

Yes! As long as you know how to use the internet, and a camera, you can do it! We have simple instructions on how to upload and manage your products. Any problems, you just give us a call/email. Simples!

Once I start trading on MarketSpace, do the photographs need to be professional images?

No, we don’t insist on professional photos, however it is your interests to ensure that your products are shot in an attractive, inspirational way as customers are more likely to buy them! Check out our photography top tips for more help.

What is Haggle®?

pretaportobello has launched Haggle®, a groundbreaking functionality that enables customers to barter for your products for instant discounts. You can make use of Haggle® when you list your products, enabling customers to be more engaged with your products and barter for deals.

I am a business based outside the UK, can I still join MarketSpace?

MarketSpace is a new concept. We don’t currently accept non-UK businesses, however we do have plans to change this as soon as we can. If you would like to be notified when we start taking applications from international businesses, please register your interest here.